SHIPPING

• Shipping is calculated once checkout with varied methods of service offered

• We typically pack and ship packages within 1 to 3 days based on weekend or holiday schedules.

• Orders shipped on Friday with expedited services may not necessarily be delivered on the weekend(s).  UPS Next Day Air is next business day (not next day).  

• Tracking information will be sent once your order is processed.

 

MY ORDER SAYS DELIVERED BUT I HAVEN'T RECEIVED MY PACKAGE

What you should do when the tracking information says delivered but you haven’t received your package.

• Sometimes USPS, UPS and other carriers we use mistakenly mark an item delivered or they deliver it to your neighbor by mistake.  Check your neighbors then give it a day or two, the carrier usually corrects the issue shortly after.
• Contact your local post office or mail carrier with the tracking number provided. Most likely the package was undeliverable and is at the Post Office.
• Contact us and we can try to help further.