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RETURNS & EXCHANGES
Finding the right fit for apparel is hard.
We were hoping you loved your purchase but understand things don't always work out.
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30 DAYS
We accept exchanges & returns on new original condition, unused, unwashed items, within 30 days of receiving your order.
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ORDER NUMBER
When returning goods to Undershield.us please return the packing slip we provided, or write us a note with your order number, and the information on your exchange or return. This will help us expedite the process.
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RETURN FOR REFUND
Refunds and store credits are issued exclusive of shipping costs and only for the goods purchased from undershield.us
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RETURNS SHIPPING LABEL
We can provide a shipping label for returns for refund and deduct this cost from your refund amount. Many find this easy as you just need to print the label and drop off.
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EXCHANGE SHIPPING TO US
Exchanges to us is at your cost.
When sending the order, please use a service with tracking.
Undershield.us is not responsible for returned items lost in the mail and we can only issue a refund or exchange once we receive the returned order.
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EXCHANGE SHIPPING TO YOU
Exchange shipping service from Undershield.us back to your original address is included on domestic USA orders by USPS 1st class mail.
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EXCHANGE STOCK
Exchanges might not be in stock so its best to connect us before sending anything!